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Interpreter
If you can not yet speak Danish, you may be able to obtain the services of an interpreter in many situations that involve contact with your municipal authority or other civil authority.
It is the public authorities that assess whether there is a need for an interpreter. They are also responsible for procuring the services of the interpreter.
The interpreter is neutral
You will be given an interpreter, who will help you. The interpreter is responsible for translating everything that is said as accurately as possible, and the interpreter must not omit anything deliberately. The interpreter has a duty of confidentiality and must be neutral and unbiased. The interpreter may only become involved in the discussion in order to clarify a misunderstanding.
Good advice - about using an interpreter:
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Do not speak to the interpreter but to the person whom you are actually addressing.
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Speak slowly and clearly.
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Only say what you want the interpreter to communicate.
Source: New Citizen in Denmark, page 33
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